TAS Environmental - Wildwood, Florida

Alexandra Dupont

I've installed two systems in two different homes. Sadly one needed to be replaced and that was extremely costly. I would though say that Liz (who'se the one that answers the phone usually) has walked me through so many steps to check on my system before needing a service call. She's given me advices on my water heater (to save me the plumber's service call).

Overall, I do appreciate their customer service.

Jenni Rios

I had purchased a home with a water system already in place. I called TAS environmental services as they were the company that installed the system for the previous home owner. Everything seemed fine and I was happy they were going to be able to get the system up and working at 100% again. I was told they would be out in 6 weeks to finish the job and would have to work on a part. It’s now been 2 months and I have not heard a peep from TAS. Called this morning and was even more disappointed when talking to Liz about the situation. I was given zero information as to where I stand as she wants to talk to the tech in person to figure out my status and would let me know in 2 days. I think 2 days is completely unacceptable in turn around time to get answers on what is happening and where we stand on getting it fixed. Someone from TAS should have called me when we hit the 6 week mark and explained where we were at and why it’s taking longer. I was given explanations that didn’t quite add up and seems like I have been forgotten. Not sure how you can pull up my account but not know if parts were ordered or what work, if any has been done, but Liz said that they have many clients and don’t know the status of all of them until she talks to the tech. Seems like there’s either a huge issue with keeping notes on clients profiles or they’re full of it. When I asked who was in charge of the parts she told me she was, but then said she didn’t know what was happening with my parts. Very strange and very unprofessional. Looks like I will have to charge back my credit card as I paid in full but here’s a warning to anyone who wants to use TAS…you’ll have to be on them and babysit the process.

Tom LaDow

Service is good , however service calls of $140 seems extreme.

Bob & Ann Busby

I have had a TAS system since 2010 and no issues, In Jan 2017 I was told my system was not working, it was removed and a replacement system was to be installed, it is now the middle of Feb and I still have no replacement system. I have been told now that the end of Feb my system will be replaced.Not a happy customer.

Jay Cassidy

Good service department

Miss Mariah

Chery Williams

Jenny Williams