Endurance House Wichita Falls - Wichita Falls, Texas

Andrew Jones

Down in Wichita Falls for work and was looking to replace my used up running shoes. I had a great experience, the employee was very knowledgeable and clearly passionate about endurance sports. She spent considerable time helping me get the right pair of shoes while balancing the needs of other patrons. Was a very good experience

Emanuel Mendiola

Endurance House is my go to bicycle store when I am in Wichita Falls. The entire staff is friendly and welcoming. The store is always neat and orderly. The selection and variety of products is great. Cassandra is the member I have dealt with most of my visits. I recently bought a product and she knew plenty about it for me to make an educated buy. I visited their booth during the HHH at the MPEC and they did not disappoint. The technicians give great advice and recommendations and are always willing to have a look at my bicycle. Mrs. Nanette is also super helpful and engages in meaningful conversation. Thank you all so much! You have earned a customer for life with the service and attention I have received.

Tia T

I recently visited Endurance House in Wichita Falls with high expectations, having heard about their foot mapping with treadmill service. Unfortunately, my experience was disappointing from start to finish. I felt unwelcomed and invalidated.

I explained to the sales lady with glasses that my new Hoka Bondi shoes (bought online from the Hoka website) were causing pain by digging into my arch. I tried to explain that my foot was spilling over the sides of the shoe .She interrupted me and brushed off my concerns, stating she had heard the same complaints about Hokas over 30 times and insisted that it is normal for your feet to spill over the sides and that I needed to keep the Hokas and "break them in." She asked me a few questions but wouldn't let me finish my sentences but I was finally able to explain that discomfort after just a few steps is a clear sign that the shoe isn't right for me and that I would like to purchase something else.

Her demeanor became increasingly rude, and it was obvious she was annoyed that I didn't take her advice. I tried the OnCloud Cloudmonster, which felt great immediately.

While I was sitting down discussing the shoes with my boyfriend, she asked three times if there was anything she could help with or if we had any questions, with a tone of impatience each time. I let her know I was deciding and to give me a moment. I was only in the store for about 15 minutes. I do not understand why she was so impatient. She obviously did not want us there. I knew I wanted the OnClouds; however, due to the poor customer service, I decided to take my business elsewhere.

As a healthcare worker, I know the importance of good footwear. All my coworkers wear Hokas, and I wish the Hokas worked, but they didn’t work for me.
With proper fit and sizing, many shoes will feel comfortable right out of the box, The break-in period, if needed, should be relatively minor.
If you find a shoe will need “breaking in” or somebody tells you that, especially this somebody sells this shoe to you - think about that and do not buy it.

Nathan Miller

I went in for a helmet for my abnormally large dome, and the one-size-fits-most options at the big box stores just don't fit. I was immediately helped and shown a few different choices, and the people helping me were incredibly friendly and knowledgeable. I got a great helmet that fits perfectly at a very reasonable price. As a casual rider, I was a little intimidated about going into a place that also caters to serious athletes, but now I know I shouldn't have been. I'll be going here first for my riding needs.

Kathryn D Smith

Love, love, LOVE! As new residents of Texas and now retired, we needed help setting up our 5 year old Trek bikes for our comfort and activity level. (100+miles per week on lots of chip-seal roads). The service professionals were highly able to set us up with upgrades and adjustments custom tailored for each of us! Thank you Endurance House!

John Adams

Purchased two pairs of riding gloves, one pair for myself and one pair for my wife Mary. Also, purchased a pair of non-slip sunglasses for my wife to use while riding her bike. The staff members were friendly and very helpful. If I were currently in the search for a new bike, Endurance House has many wonderful bikes including Specialized, Trek, and even saw a beautiful Bianchi. Definitely, I will be back for additional shopping. ?‍♀️?

Kyle Hoyle

We were staying at Lake Arrowhead State Park for a family trip. I got a flat on trail during our last day at Copper Breaks State Park, so I was really hoping I'd find a place to diagnose and repair. The price was very reasonable, and Sean had the bike fixed the same day. Very happy customer!

Kayla Watters

Cassandra helped me this morning on what kind of shoe I needed. I'm 23 weeks pregnant and needed more support. She was so thorough in explaining each shoe, went over pros and cons, and even what I could be feeling after getting use to the shoes. I went with the HOKA MACH. Very comfortable! I have purchased shoes here before and wouldn't go anywhere else. They even have a treadmill to analyze your walk to better understand your walk/run to determine the best shoe for you. I felt valued and not rushed to purchase. If I could give 10 stars I would.